Carmen Interiors is your home for Quirky, Industrial, Vintage & Retro home interiors, decor & gifts for your home & garden.

14 days
free return
4 ways
of payment
Excellent
support
Satisfaction
guarantee
Super fast
delivery
 

FREE UK DELIVERY ON ALL ITEMS!


Get In Touch With Us!

We pride ourselves on bringing you a fast paced, forever changing selection of high quality home & garden features from around the globe at the best prices available with a fast & friendly service along side FREE UK DELIVERY! For any questions or queries you can contact the team at Carmen via carmeninteriorsengland@yahoo.com


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FAQ's & Policies

1How much does postage cost?
All of our prices include delivery anywhere mainland UK
2Do we ship worldwide?
Pallet sizes orders are available worldwide. Please contact our team for more information.
3 How long will my delivery take?
We aim to get your item to you within 3-10 days and the majority of our items are dispatched from the unit by overnight courier well within this time, however this can change so please let us know if you have a specific delivery deadline. For orders over £30.
4What is the Returns Policy at Carmen?
In the unlikely event that a parcel arrives damaged or faulty please contact our Orders Team on 07896608174 or email carmeninteriorsengland@yahoo.com within 14 days so we can arrange a replacement, exchange, or refund for you. If you wish to return an item, with the exception of personalised & bespoke products, we need to receive it back into our unit within fourteen days of receipt for a refund or exchange. We ask that you please return the items with their original packaging. This does not affect your statutory rights. As the goods are your responsibility until they reach our unit please ensure you suitably package your return to prevent any damage to the items or boxes. With the exception of faulty and damaged goods we are not responsible for the return postage and do advise that you obtain a certificate of postage in case the parcel fails to reach us. If you wish to cancel your order and return it to us, under the Distance Selling Regulations, you must let us know within seven working days from the day after receiving your parcel. This can be done by calling our Orders Team on 07896608174 or via email at carmeninteriorsengland@yahoo.com You will then need to return the whole order to us, at your own expense. Once we receive the whole order back we will issue a full refund excluding the original delivery charge paid. Please note this does not apply to the personalised or bespoke items which cannot be returned unless faulty or damaged.
5Who are we?
We are based in Yorkshire, England, a small, friendly and vibrant team. Our aim is to keep bringing you the quirkiest home & garden decor options for your UK homes sourced from around the globe.
6Order Cancellations
Should you wish to cancel your order prior to dispatch, please contact our Orders Team on carmeninteriorsengland@yahoo.com or call 07896608174. Please note that there may be occasions when a cancellation request is received after an order has been processed and dispatched. If your order has already been dispatched we will be more than happy to offer you a refund provided that the products are returned complete and in ‘as new’ condition. Where possible we would ask that you return the items with the original packaging. This is not possible for personalised or bespoke items. Please note that, with the exception of faulty items or goods damaged in transit, we are not responsible for return postage. Where goods are delivered to a third party you will need to be able to return the goods you ordered to us to be able to exercise this right. all orders can be subject to cancelation by the sender before dispatch notifications are confirmed. 
7Can I buy a gift for somebody else?
Yes of course, we ship to any mainland address and do not package pricing information in your order.
8Our Data Privacy Policy
Carmen Interiors employs a strict Data Privacy Policy to ensure that any information we handle is safely handled. For more information, please read our Our Data Privacy Policy

Contact The Team At Carmen

 

If you have any queries, questions or comments, please submit the contact form below and we'll respond as soon as possibe!



     

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